Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During peak seasons or high order volumes, processing may take a few extra days.
Shipping Destinations & Delivery Times
We ship worldwide! Estimated delivery times vary depending on your location and the shipping method:
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United States:
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Standard: 10–20 business days
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Expedited: 7–12 business days
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Express: 3–7 business days
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Europe:
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Standard: 12–25 business days
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Expedited: 7–14 business days
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Express: 3–7 business days
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Other International Destinations: 15–30 business days
Please note that delivery times may vary due to customs clearance, local postal services, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your country and chosen shipping method.
Customs, Duties, and Taxes
Relive is not responsible for any customs fees, import duties, or taxes that may be charged upon delivery. All fees imposed during or after shipping are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. International tracking updates may take longer than domestic tracking.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at support@relievelive.com . We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Shipment to P.O. Boxes
We ship to P.O. boxes, APO, FPO, and DPO addresses.
Contact Us
If you have any questions about your order or shipping policy, please reach out:
Email: support@relievelive.com